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Customer Service


You are welcome to contact us -- we've made it easy for you here to find the right contact a little faster. So that you can get the best and quickest service, pick the person you want to contact.

Billing/Membership Questions
SportAktive USA Inc. takes Billing and Membership problems very seriously. Please be as detailed as possible so we can resolve the issue properly, with order number, customer number. In the event that we cannot locate your membership account, we may request additional information regarding
your billing details.

We make every effort to respond during the same business day, but at times it may take 1 – 2 business days. If you do not hear from us within that time, this might mean that our emails are being filtered by your provider. Please send the request again and we will attempt another method of contact.
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General Support Questions
Please contact us so we can solve your problem or question
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Media inquiries
SportAktive USA Inc. Media
All media and public relations professionals please direct inquiries and requests to the Media Department
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SportAktive USA Inc Business and Marketing
Please direct business or marketing inquiries to the Business Department
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SportAktive USA Inc. Fan contact
Send a message to us. We appreciate all your comments, pictures and will do our best to respond within two days. If it takes longer, we apologize.
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Thank you for your inquiry.

Mailing Address:
SportAktive USA Inc.
200 E 5th Ave ste 124

Naperville, IL 60563

USA

Note: Unrelated email sent to the SportAktive USA Inc. will not be answered. If you need help or have a general question, please contact the Support Team.

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